Treat every member with dignity. Respect personal boundaries, accept rejection and stop contact when someone asks you to stop. Bullying, intimidation and unwanted contact that violates a person’s boundaries are prohibited.

Repeated call attempts alone are not a violation: there is no artificial repeat-call cooldown or automatic penalty for repetition. Recipient consent, availability, rejection and blocking choices must always be respected.

Use honest profile information and photos you have the right to share. Impersonation, stolen photos, fake identities and deliberately deceptive profiles are prohibited.

MOHO is for adults aged 18 and above. A verification badge does not guarantee a member’s intentions or conduct.

Threats, stalking, sexual harassment, targeted abuse, hate speech and discriminatory conduct are not permitted. Do not pressure, intimidate or retaliate against someone who declines an interaction.

Do not upload or share illegal or exploitative content, non-consensual intimate imagery, threats, or any sexual content involving minors. These standards apply to profiles, galleries, messages and livestreams.

Only share media with the necessary rights and consent. Do not redistribute someone else’s private content. If you encounter suspected exploitation, seek safety support without forwarding the harmful material.

Payment scams, fake coin offers, reward manipulation, referral fraud, phishing and attempts to exploit coin, gift or withdrawal systems are prohibited. MOHO does not guarantee income or payouts.

Never ask another member to share passwords, OTPs, payment PINs or private authentication credentials. Do not provide these details to anyone claiming to be support.

Deposit is non-withdrawable; only eligible Earning can be requested for withdrawal. These guidelines do not change approved coin-source rules or authorize conversions.

Paid Video Calls remain unavailable while security and provider-integration gates are active. Enabling the Receive Video Calls preference does not activate paid calling. Profile livestreams are separate.

Calls require both participants’ consent. Recipients must be able to decline or stop unwanted interactions, disable availability, block callers and report abuse. Dedicated incoming-call safety controls still require completion and verification before paid calls can be enabled.

Do not record or distribute private calls without authorization, subject to applicable law. Do not pressure another member to turn on their camera or microphone.

Doxxing, unauthorized disclosure of private personal information and misuse of another member’s private content are prohibited. Do not publish someone’s contact details, identity documents or private conversations without permission.

Avoid sharing sensitive details with strangers. Existing text-chat restrictions on phone numbers and WhatsApp references remain in place; they are not a guarantee that all harmful content will be detected.

Use the Contact page’s Safety & Security Support category to report a member, harmful content or suspicious activity. Include the member’s MOHO ID if known, where the incident occurred and a clear description. Do not include passwords, OTPs or unnecessary private information.

Settings lists existing blocked members and offers Unblock. A member-facing action to create a new block, and dedicated profile/message/media report actions, are not currently available in the inspected interface. Safety support is available, but submitting a ticket is not an immediate block or a promise of removal.

Depending on severity, available evidence, applicable law and approved moderation procedures, possible responses may include a warning, content removal, feature restrictions, temporary suspension or permanent account termination.

These are potential responses, not a claim that every moderation control is implemented or automated. Management must confirm the procedures and tools for each action before final publication. No response time or outcome is guaranteed, and repeated calls alone do not justify an automatic penalty.

If you want to challenge a moderation decision, contact MOHO support with your MOHO ID, the decision you received and the reason you believe it should be reconsidered.

A dedicated appeal workflow is not implemented. Appeal review procedures, responsibility and notices require owner approval. No appeal deadline or guaranteed reversal is asserted here.